Version: v2026.05.26 · Last updated 2026-05-26

Chargeback Policy

This document is a draft for attorney review. It will be replaced with attorney approved final copy before launch.

Talk to us first

If something is wrong with your order, email info@apothify.com first. Most issues are resolved within one business day.

Disputed transactions

Fraudulent disputes may be challenged. Apothify retains checkout logs, delivery records, agreement acceptances, IP and user agent data, and item snapshots for every order, and submits this evidence to your bank and the card networks where applicable.

Abuse

Repeated abuse may result in an account block and may be reported to fraud monitoring services. Unpaid balances may be pursued where allowed by law.